eBenchmarkers - Banking
Track your performance against key competitors with industry-leading benchmarking from Curinos
Curinos is a leading global provider of data, platforms, and insights that enable financial institutions to make better, data-driven decisions
With over 25 years of experience in UK financial services, eBenchmarkers collects anonymised data direct from your peers and benchmarks your performance, providing insight into emerging market trends, opportunities for improvement, and more.
Curinos offers a range of benchmarks that help financial institutions understand performance across customers, channels, and products.
- Customer benchmarks: Measure customer relationships by tracking product holdings, engagement, and levels of primacy across the customer base.
- Channel benchmarks: Track how customers use digital and offline channels, and identify opportunities to improve service, cross-sell products, and reduce cost to serve.
- Product specific benchmarks: Evaluate the acquisition journey and profitability of key banking products including current accounts, deposits, unsecured lending and mortgages, providing insight into product performance and financial returns.
Product Benefits
Unlock Deeper Market Understanding
Comprehensive benchmarking across retail banking channels and products, delivering insights into customer engagement, adoption, and sales performance.
Access Actionable Insights & Tailored Analysis
Leverage detailed analysis and insights, designed to capitalise on market opportunities and create customer value.
Leverage Curinos' Subject Matter Experts
Partner with Curinos' experts to create short and long-term strategies for quick wins and sustainable improvement over time.
Our Key Features
Sales Performance Insights
Assess market rank, track share drivers, benchmark marketing effectiveness, and optimise sales, lead generation, conversion, and brand strength.
Product Value Comparisons
Compare product value to competitors and identify opportunities to boost upsell, retention, and product usage.
Customer Service Benchmarking
Benchmark channel engagement, functionality and service quality against competitors to understand the drivers of performance and improve servicing efficiency and customer experience.
Key Stats
Product Benchmarks cover the acquisition cycle of over 30M annual product sales
Multi-channel benchmark monitors deposit product holdings of £1.4T
Digital Benchmarks track the behaviour of 71M digital users